Multi Trade Operative (Plumbing bias)
Permanent: 42.5 hours per week
Salary: £41,326 (From the 1st of April) + Excellent Benefits
Included: Van & Fuel Card for business usage.

The role: You will provide a high quality maintenance service across our homes, carrying out responsive repairs, void works and planned maintenance. This role is field based, working across our operating area, supporting customers in both occupied and vacant properties.

Are you looking to join a growing, values-led organisation with a clear social purpose?

At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

About The Role

As a Multi Skilled Operative, you’ll be part of our Homes and Maintenance team, delivering high quality repairs and maintenance to our customers’ homes. You’ll work across a range of trade disciplines, ensuring repairs are completed safely, professionally and to a high standard. You’ll be a visible representative of SettleParadigm, working closely with Customer Services, Property, Service Control and the Customer Hub to deliver a seamless and positive customer experience.

Key Responsibilities:

• Deliver responsive repairs, void works and planned maintenance across a range of trade disciplines

• Demonstrate strong competency in plumbing

• Carry out plastering, tiling and flooring works to a high standard

• Complete bathroom and kitchen refits in both occupied and unoccupied homes

• Follow all health and safety policies, procedures and codes of practice

• Ensure PPE is worn and used appropriately at all times

• Accurately estimate materials required and manage stock responsibly

• Complete all paperwork and job information in the prescribed manner

• Conduct weekly vehicle checks and maintain vehicle cleanliness

• Report vehicle defects promptly

• Work collaboratively as part of a multi-functional team

What We’re Looking For

Must haves:

• A recognised building or trade qualification in Plumbing.

• Experience in plastering, tiling and laying floors

• Experience working in domestic properties, including bathroom and kitchen refits

• Strong understanding of health and safety within the building industry

• Ability to work efficiently with excellent attention to detail

• Good IT skills

• Full clean UK driving licence

• Willingness to participate in the out-of-hours standby rota

Nice to haves:

• Experience working within social housing

• Ability to work confidently in both occupied and void properties

For added brilliance:

• A strong commitment to delivering excellent customer service

• A positive, proactive approach to problem solving

• Confidence representing SettleParadigm professionally in customers’ homes

Benefits

At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.

• Annual salary: £41,326 (From the 1st of April) + Excellent Benefits

• 25 days holiday, increasing with service, plus Christmas closure and buy options

• Generous pension scheme – up to 9.5% employer contribution via salary sacrifice

• Family-friendly leave: Enhanced maternity, paternity, and adoption leave

• Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)

• Life cover and income protection

• Flexible working – hybrid options, modern offices, free parking & EV charging

And that’s just the beginning! We’re also thrilled to provide:

• Mental Health First Aiders available to support

• Car leasing via salary sacrifice (for permanent colleagues subject to conditions)

• Funded training, qualifications & apprenticeships

• 3 paid volunteering days in the local communities

• Peer-recognition rewards platform

• Paid professional subscription (one per year)

Working Hours & Additional Pay

• Hours and working pattern 42.5 hours per week, working across our operating area with flexibility required to meet customer needs. Hours: 08:00 - 17:30 Monday - Friday.
  

• Participation in out-of-hours rota, with potential to boost base salary.

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

Closing Date: 22/03/2026

We reserves the right to close this vacancy earlier than the closing date should we find a suitable candidate.