We are looking for a Cleaner, working 42.5 per week, to ensure that our estates across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire are kept in a clean and safe manner, allowing our customers and colleagues to have a healthy environment to live and work in.

Are you looking to join a growing, values-led organisation with a clear social purpose?

At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

The Estate Service team delivers services that effect our land and customer, working remotely, often in teams and deliver grounds-maintenance, bulk waste removal and cleaning services throughout Hertfordshire, Bedfordshire and Cambridgeshire. We are looking for you to use your skills and initiative to work both in a team and independently to delivery a proactive and responsive service to our customers and the homes we service.

Key Responsibilities:

• Take responsibility for the cleaning of our communal areas on SettleParadigm properties or working in the schemes.

• Advise on the need for additional, deep or specialist cleans on the areas you work

• Ensure Health & Safety standards are maintained in the building

• Report any issues or breaches of tenancy conditions identified

• Maintain confidentiality at all times whilst providing great customer service to residents

• Liaise with other teams to ensure a great service is delivered to customers and colleagues.

• Keep up to date records of work activities using technologies required

• Be responsible for ordering and storing of all cleaning products and equipment

• Be responsible for maintaining the cleanliness of bin stores including reporting any issues with collection

• Respond to emergencies within the service when required

• Undertake other duties which may arise or may be delegated from time to time

What We’re Looking For

Must haves:

• Good understanding of best practice in cleaning techniques

• Have a good knowledge of Health & Safety issues, relating to the use and storage of cleaning materials and equipment

• Ability to deal with members of the public in a tactful and friendly fashion

• Ability to deal with clients confidentially

• Full Clean Driving Licence

• Willingness to work flexibly as part of a team and able to provide cover at other sites where required

• Keep inventories

• Relay repairs issues to the appropriate teams

• Be a good communicator and offer amazing customer service

Benefits

At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.

• annual salary: £27,610.30 per annum

• 25 days holiday, increasing with service, plus Christmas closure and buy options

• Generous pension scheme – up to 9.5% employer contribution via salary sacrifice

• Family-friendly leave: Enhanced maternity, paternity, and adoption leave

• Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)

• Life cover and income protection

• Flexible working – hybrid options, modern offices, free parking & EV charging

And that’s just the beginning! We’re also thrilled to provide:

• 30+ qualified Mental Health First Aiders available to support

• Car leasing via salary sacrifice (for permanent colleagues subject to conditions)

• Funded training, qualifications & apprenticeships

• 3 paid volunteering days in the local communities

• Peer-recognition rewards platform

• Paid professional subscription (one per year)

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

Closing Date: 19th January 2026